Would you like to kick start your career in a supportive, collaborative and innovative company?
Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?
Join our Services Engagement team
The Services Engagement department is a newly created team to support sales with the resourcing of all our Services Towers.
Success. The Softcat Way.
At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us.
As Engage Opportunity Coordinator, you'll be responsible for:
* Coordination of L&C opportunity engagements between key stakeholders (Sales, T&S, Commercial) and our internal processes
* Accountability and ownership of L&C opportunities from alignment to completion
* Organize internal project meetings during the opportunity lifecycle
* Create project schedules with the aligned Tech Lead and Project Manager
* Create task lists for team members that are part of the opportunity
* Ensuring that all associated external customer tickets from Engage are highlighted and linked to the existing opportunity
* Keep the project team and T&S Authority up to date on any progress of the opportunity
We'd love you to have
* Excellent communication, planning, and administration skills; highly organized and attention to detail
* Exceptional customer service skills with professionalism, patience and a "customer-first" attitude
* Strong understanding of our Tech & Services and Sales departments as well as internal commercial processes (i.e., Big Deal Review and Bid process)
* Willing to go above and beyond to represent Softcat Tech & Services in a good light
* A passion for working with people and the ability to quickly build and sustain strong internal relationships
* A pro-active approach, the ability to work in a fast-paced environment and work well under pressure
* Project management related training would be advantageous
We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
* Hybrid working – 2 days in the office and 3 days working from home
* Working flexible hours - flexing the times you start and finish during the day
* Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
Join us
To become part of the success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/
Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.