Overview
Join to apply for the Retail Security Officer role at Mitie Cleaning & Hygiene Services.
Location: Chatham Horstead Retail
Shift Pattern: Wednesday, Friday, Saturday, 14:00-22:00 and Sunday, 10:00-16:00.
Pay rate: £12.36
Contract Hours: 30
Job Responsibilities
* To protect our customer’s property, people and/or assets by providing security services in direct accordance with the site’s published Assignment Instructions (AIs) and any subsequent changes.
* Delivering results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
* To undertake additional training to ensure continuous self-development.
Main Duties
Operations
* Be aware of and ensure compliance with all policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK law and guidance bodies.
* Fully and satisfactorily complete all on-site tasks and duties as defined within the published Assignment Instructions (AIs).
* Review the published Assignment Instructions to acquaint yourself with changes and suggest amendments to improve the current level of service.
* Be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out duties. The Customer also requires a CCTV PSS SIA Licence. Additional contractual courses may be required.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work in a systematic, methodical and orderly way.
* Training
* Fully and satisfactorily complete all required competency training.
* Undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
* You are required to renew your licence 16 weeks before expiry.
* Security and Health & Safety
* Look out for and immediately report any Health & Safety hazards or potential hazards on site.
* Stay alert to threats or changes within the work environment to take appropriate action to reduce disruption, loss or damage.
* Use common sense and initiative; involve others if a situation becomes threatening.
* Maintain professional conduct in challenging situations and with customers.
* Complete an accurate, detailed notebook entry as soon as possible after any incident for the Incident Report process.
* Keep to schedules and demonstrate commitment to Mitie and the Client.
* Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AIs).
* Call emergency services and the Communication Centre to report all incidents.
What We Are Looking For
* Previous Security Experience
* SIA License
* SC Clearance desirable
Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We offer a virtual GP, salary finance options, a flexible benefits platform (Choices) with various options, MiDeals discounts, cycle-to-work, life cover, share plans, and recognition programs. We are committed to inclusive recruiting and can make reasonable adjustments during the recruitment process on request.
Company
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients across sectors.
Join our Mitie Team. Together our diversity makes us stronger.
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