Job Description Job Role - Restaurant Manager Rate of pay - £35,000 Hours - Hours: 37.5 hours per week, straight shifts, and alternate weekends Location - Brentford Role Responsibilities - Experienced and ambitious Restaurant manager sought at recently refurbished West London Garden situated within elegant, historic surroundings. The successful candidate will lead and motivate a vibrant team within the Centre's restaurant and coffee shop and will demonstrate a passion of exceeding our customer expectations and have commitment to deliver exceptional standards. * Reporting to: Garden Centre Manager Essential Requirements * Worked in hospitality for a minimum of one years at management level * Qualification in Food Safety & Hygiene * Good working knowledge of HACAP principals * A good level of kitchen experience and food knowledge with the ability to 'step in and support'' when required * Thorough understanding of allergens * Knowledgeable in maintaining and monitoring Health and Safety in department * Strong communication and interpersonal skills to deal with employees at all levels, as well as external contacts * Able to be responsive to challenges and demonstrate a 'can do' approach * Remains calm under pressure * Effective time management * Eager to support and contribute to the wider team * Work with energy, pace, and passion * Good organisation and prioritisation skills * Exceptional attention to detail and forward-thinking ethos * Demonstrate a professional, enthusiastic, and flexible approach * Able to promote excellent team work to achieve exceptional customer experience Key responsibilities: * Managing the restaurant/coffee shop and back of house areas to ensure a consistently high standard of service is presented to customers * Oversee stock management including monitoring wastage to achieve maximum margin potential * Manage the merchandising, pricing, and display of all goods, maintaining the highest of standards and maximising sales * Fulfil all till operations, cash handling and banking procedures according to the Cash Security Policy * Working as part of the wider team and carrying our Duty Manager responsibilities * Manage staffing levels to always ensure adequate cover by co-ordinating an effective staff rota, identifying shortfalls and recruiting as appropriate * Conduct regular appraisals with all staff, encouraging performance feedback * Work closely with the Garden Centre Manager and HR to manage staff performance * Any other reasonable duties that are deemed necessary to fulfil the needs of the business. * All candidates must be able to demonstrate that they hold a relevant and valid permit or visa to live and work in the UK. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people