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Customer operations admin

Ipswich
Pontoon
Posted: 10 June
Offer description

Job Title: Customer Operations Admin Location: Ipswich Contract Type: 8 Weeks Hourly Rate: £12.71 Are you ready to kickstart your career in customer operations? Our client is on the lookout for enthusiastic Customer Ops Admins to join their dynamic Metering team in Ipswich! This is a fantastic opportunity for those looking to gain valuable experience in a supportive environment. What You'll Do: As a Customer Ops Admin, you will play a crucial role in ensuring our customer data is accurate and up to date. Your responsibilities will include: Utilizing the CRM system to cleanse accounts and manage work lists effectively. Updating customer contact information and raising requests for site visits. Communicating with customers and third-party agencies via email and telephone. Collaborating closely with the Metering team to enhance overall customer service. What We're Looking For: We value enthusiasm and a willingness to learn! Here are the key skills that will set you up for success: Customer Service Skills: A passion for helping others and providing top-notch service. CRM Experience: Familiarity with CRM systems is a plus but not required. Communication Skills: Excellent verbal and written communication skills to engage with customers and partners. Attention to Detail: A keen eye for detail to ensure accuracy in all tasks. Microsoft Suite Proficiency: Basic knowledge of Microsoft Office applications is prefer...

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