Overview
We are looking to strengthen our Technical team with a Technical Author based at our Stepps, ESD office with hybrid working available. You will report directly to the Technical Documentation Manager and your role will be responsible for creating, editing, and managing a wide range of technical documentation related to water treatment, wastewater processing, network infrastructure, and plant equipment. You will work closely with engineers, project managers, and operations staff to translate complex technical concepts into clear, concise, and compliant documentation for a variety of audiences.
Responsibilities
* Documentation creation: Research, write, and produce high-quality technical documents, including Operation and Maintenance (O&M) manuals for new and existing assets.
* Information gathering: Collaborate with subject matter experts (SMEs), including engineers and technicians, to gather necessary information and validate technical content.
* Content management: Maintain and update a technical documentation library, ensuring all information is accurate, up-to-date, and aligns with company standards.
* Compliance and standards: Ensure all documentation adheres to relevant industry standards and regulatory requirements (e.g., DWI regulations in the UK), as well as company style guides.
* Audience-focused communication: Write for a range of technical and non-technical audiences, from plant operators to field technicians and internal stakeholders.
About You
Essential
* Proven experience as a Technical Author or Technical Writer, ideally within the water, utilities, engineering, or a related industrial sector.
* Strong verbal and written communication skills, with a focus on clarity, accuracy, and consistency.
* Experience in researching and interpreting complex technical information and engineering standards.
* Proficiency with technical writing software (e.g., Microsoft Office Suite, Adobe Technical Communication Suite) and document management systems (e.g. ProjectWise, SharePoint)
* Excellent organizational and project management skills, with the ability to manage multiple documentation projects simultaneously under tight deadlines.
* Ability to work independently and as part of a multi-disciplinary team.
* Experience with MEICA (Mechanical, Electrical, Instrumentation, Control, and Automation) technical documentation.
About Us
MWH Treatment is an integrated design and build provider working in the water sector. With over 1400 staff across eight regional centres, supporting six long-term water sector frameworks and two recently won frameworks, operating both as a sole contractor but also in joint ventures and alliances.
We believe that people matter. We aim to create an environment where you can develop and grow to your full potential, embracing diversity and creating opportunities by inviting and celebrating difference. We strive to motivate and develop our employees and to attract and retain the right skills.
As signatories to the Armed Forces Corporate Covenant, we support ex-veterans transitioning to civilian work and we support Mates in Mind, a charitable programme promoting positive mental health in the workplace.
What MWH offers:
* A competitive salary
* Hybrid Working (role dependent)
* Car/car allowance (role dependent)
* 25 days holiday + Bank Holidays (with an additional 5 days available to buy)
* Contribution Pension scheme
* Life Assurance
* Health Insurance
* Private Medical Insurance
* Other benefits including cycle to work scheme, discounts and savings hub, Kids Pass, etc.
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