We are looking for a highly organised and experienced
Pharmacy Dispensary Manager
to lead the operations of our online pharmacy dispensary. This is a pivotal role in ensuring the safe, efficient, and compliant dispensing of medications in accordance with UK regulations and GPhC standards.
If you're a confident leader with a strong background in pharmacy operations and a passion for delivering high-quality pharmaceutical care in a digital setting, we'd love to hear from you
Key Responsibilities
Dispensary Operations
* Oversee daily dispensary operations, ensuring accurate and timely dispensing of NHS, private, and repeat prescriptions.
* Maintain high standards of accuracy, safety, and record-keeping.
* Manage controlled drugs in line with UK regulations.
* Ensure SOPs are followed, updated, and created as needed.
* Support implementation of new processes to drive growth and compliance.
Staff Management
* Lead and support a multidisciplinary team including pharmacists, technicians, and assistants.
* Manage rotas, leave, performance reviews, and disciplinary procedures.
* Identify training needs and promote professional development.
* Foster a collaborative and high-performing team culture.
Regulatory Compliance & Quality Assurance
* Ensure full compliance with GPhC, NHS, and UK legislation.
* Conduct audits (e.g., near misses, CD audits) and implement improvement plans.
* Maintain documentation to meet inspection and audit standards.
Stock & Inventory Control
* Manage stock rotation and storage to minimise waste and ensure availability.
* Ensure safe storage of medicines per MHRA and GPhC guidelines.
* Conduct regular stock checks and expiry tracking.
Collaboration & Communication
* Work closely with pharmacists, customer service, couriers, and healthcare providers.
* Contribute to pharmacy development and process improvement initiatives.
* Act as a point of escalation for operational or dispensing queries.
Health & Safety
* Ensure compliance with Health & Safety policies and risk assessments.
* Lead investigations into incidents and report findings.
* Promote a safe working environment.
Essential Skills & Experience
* Proven experience managing a pharmacy or dispensary.
* Strong knowledge of UK pharmacy regulations and dispensing processes.
* Ability to lead and mentor a multidisciplinary team.
* Familiarity with GPhC standards and NHS frameworks.
* Excellent organisational and time management skills.
* Effective communication and problem-solving abilities.
* Comfortable working in a fast-paced, tech-enabled environment.
Desirable Attributes
* Health & Safety qualification.
* Experience with digital workflows and remote patient services.
* Ability to write and implement SOPs.
* Proven track record in staff development and training.
Additional Information
* Enhanced DBS check will be required
* Continued professional development is supported.
* Weekend work may be required as part of a 7-day operation.
Ready to take the next step in your pharmacy career?
Apply now and join a forward-thinking team dedicated to delivering exceptional pharmaceutical care in a digital age.
We are looking for a highly organised and experienced Pharmacy Dispensary Manager to lead the operations of our online pharmacy dispensary. This is a pivotal role in ensuring the safe, efficient, and compliant dispensing of medications in accordance with UK regulations and GPhC standards.
If you're a confident leader with a strong background in pharmacy operations and a passion for delivering high-quality pharmaceutical care in a digital setting, we'd love to hear from you.