Job Overview
As an Internal Sales Person, you are the key connection to provide effective management of existing customer accounts and developing new business to meet Branch targets by providing an excellent sales service.
You will provide excellent customer service to our key customers over the phone, face to face in branch or via email to drive customer loyalty.
You’ll manage an alive portfolio of current customers while proactively targeting and developing new customers into profitable accounts. Our Internal Sales Persons will be the first point of call for key accounts clients.
You will need to understand individual client requirements, build rapport & grow your client portfolio.
You may also support the wider branch team, serving on the Trade Counter and picking and packing products in our warehouse to ensure customers’ orders are completed on time.
Responsibilities
* Manage existing customer accounts and develop new business to meet branch targets.
* Deliver excellent customer service via phone, face-to-face, and email.
* Manage portfolio of current customers, identify and target new accounts.
* Build rapport and grow client portfolio, understand client requirements.
* Support team at trade counter and warehouse operations.
Qualifications
* Collaboration: Building partnerships and working collaboratively with others to achieve shared objectives
* Takes accountability: Taking action, overcoming obstacles, meeting commitments
* Customer focus: Building strong customer relationships and delivering customer‑centric solutions
Ideal candidate will have:
* Experience in a highly competitive customer‑focused role with success in exceeding sales targets
* Customer‑centric, self‑starter who enjoys developing business through face‑to‑face and phone‑based relationships
* Flexible approach and ability to work under pressure while identifying business opportunities
Benefits
* Contributory pension scheme and life assurance
* Performance Related Bonus scheme
* 33 days annual leave (including bank holidays, increasing throughout the years) and ability to buy/sell holiday, enhanced parental leave
* Extensive learning opportunities from day one (support & development)
* Free virtual GP service, Healthy Mind Champions and other wellbeing initiatives
* Staff discounts, exclusive holiday offers, free financial support and education
Diversity & Inclusion
At Rexel UK, we welcome people from different backgrounds, experiences, and perspectives. Our high‑performance culture creates real value for customers and communities, celebrating individuality and fostering confidence.
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