Job Overview
As a Visitor Experience Supervisor, you’ll lead a team of Visitor Experience Assistants to deliver a warm, safe, and high-quality food and beverage service to guests at Eden Court. Whether they’re attending performances, films, classes, events, or meetings, you’ll ensure every visitor feels welcome, supported, and well-informed.
You’ll play a central role in creating a positive and memorable front of house environment, helping to deliver exceptional guest service that reflects Eden Court’s values and standards.
We’re looking for a confident and enthusiastic individual to join a passionate team that takes pride in championing Eden Court’s work. This varied and rewarding role is ideal for someone who enjoys working with people and has a strong interest in both hospitality and the arts.
Key Details
* Full time, Permanent + Fixed Term contracts available
* Start Date: To be agreed
* Closing Date: Sun 12 Oct 2025
* Interview Dates: W/C Mon 20 Oct 2025
* Salary: £26,227.50 per annum
* Hours of Work: 37.5 hours per week
* Department: Visitor Experience
* Line Manager(s): Deputy Events + Food and Beverage Manager, Food and Beverage Manager
Benefits
* Up to 6% Company contribution with the Peoples Pension
* Full time equivalent allowance of 36 days of paid annual leave, inclusive of 8 public holidays
* Complimentary and discounted tickets to events at Eden Court
* Free soup and 20% staff discount at Eden Court’s Café/Bar
* Enhanced benefits package
* Free parking
* Flexible working options
Please review the Job Pack for full details of this vacancy and information on how to apply. Applications must be received by Sun 12 Oct 2025. Please note that this role is open to applicants aged 18+ only due to Alcohol Trading License restrictions.
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