Posted: 18 June
The role
People Operations Director - HR Shared Services
Flexible UK Location (Ideally Midlands or North West/West
Hybrid Working (2–3 Days in Your Local Office)
Competitive Salary + Bonus + Benefits
A leading professional services organisation is seeking an experienced People Operations Director to join its senior People leadership team.
This is a significant leadership opportunity for a commercially minded HR professional who can balance strategic transformation with operational excellence. The role will lead the operational delivery of the People function while driving improvements across people services, systems, governance, reward, employee relations and HR technology.
The Opportunity
As People Operations Director, you will be responsible for creating a modern, scalable and efficient people operation that supports a growing and evolving business. You'll lead operational transformation initiatives, improve service delivery, enhance people systems and drive a more data-led approach to decision-making.
Key areas of responsibility include:
- Leading and developing the People Operations function across the full employee lifecycle
- Driving operational transformation, process improvement and automation
- Developing scalable service delivery and shared services models
- Overseeing HR operations, employee relations, policy and compliance
- Leading people systems, data, reporting and vendor management
- Supporting reward governance, salary review and bonus processes
- Building a high-performing operational HR team and fostering a culture of continuous improvement
About You
We're interested in speaking with HR leaders who can demonstrate:
- Significant senior HR Operations leadership experience
- Experience within professional services or similarly complex organisations
- A track record of operational transformation and service delivery improvement
- Strong knowledge of HR operations, employee relations, policy and governance
- Experience implementing HR technology, automation or shared service models
- Strong commercial acumen and stakeholder management skills
- A data-driven approach to decision making
- Proven people leadership and change management capability
What's on Offer
- Senior leadership opportunity within a highly respected organisation
- Significant scope to shape and modernise the People function
- Flexible UK location with hybrid working
- Competitive salary and benefits package
- Opportunity to lead large-scale transformation and continuous improvement initiatives
For a confidential discussion or to express interest, please contact me directly or send your CV to:
All enquiries will be treated in the strictest confidence.
