Internal Sales Manager -
Westerham, Kent
French Fluency Essential
We are seeking a highly motivated and fluent French-speaking
Internal Sales Manager
to join our Sales department based in
Westerham, Kent. This role is crucial for driving sales growth and profitability within a specified, diverse customer base across multiple countries and channels (including showrooms, contractors, and e-commerce). Your primary focus will be
strategic telephone-based account development
and customer retention, acting as the lead account manager for defined markets.
Role Title:
Internal Sales Manager
Location:
Westerham (with some required UK and occasional international travel)
Salary:
Circa £50,000 per annum
Hours of Work:
37.5 hours per week
Contract Type:
Permanent, Full Time
Reporting to:
Head of DTC (with a dotted line to the Head of Retail)
Key Responsibilities
You will be responsible for driving commercial results and acting as the vital link between our international external sales teams and the head office.
Account Development & Sales:
Act as the lead account manager to
increase turnover and profitability
in line with the annual operating plan (AOP) within your defined markets.
Execute
outbound telephone/Teams activity
to increase brand presence, deliver product training, and drive promotional participation.
Manage a pipeline of contract projects to help deliver your annual target.
Coordination & Support:
Serve as the
conduit between the external international team and head office
stakeholders, providing internal support to the Head of European Sales and Regional Account Managers.
Work closely with internal Customer Services and Marketing teams to promptly resolve supply, credit, product, or technical issues and provide support to drive brand exposure.
Assist in managing all
agent relationships
and help deliver the annual channel plan for the EMEAA business.
Strategy & Reporting:
Work with the Head of Retail Sales to assess all geographic markets, balancing current/potential revenue and investment.
Provide accurate
monthly (and ad hoc) reporting
on KPIs, market feedback, and progress towards strategic initiatives.
Keep
accurate records of all activity on the CRM system .
What You Will Already Have
Language Fluency:
Fluent in both English and French
(written and verbal) is essential.
Experience:
Previous successful experience in a similar
fast-paced internal sales or account development role .
Sales Acumen:
Proven ability to
successfully negotiate customer agreements
and develop long-term partnerships.
Organisational Skills:
Strong organisational skills
with excellent accurate record-keeping and reporting capability, and the ability to
manage multiple projects simultaneously .
Mindset:
A
solution-focused mindset
with the ability to prioritise effectively.
Interpersonal Skills:
Excellent relationship management skills; adaptable to all situations/individuals, communicative, and a strong team player.
IT Proficiency:
IT literate with good proficiency in
Excel and PowerPoint .
If you are a talented sales professional ready to leverage your French fluency to drive significant growth in a key international region, apply now!
CROO
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