Responsibilities
* Develop effective operational policies and procedures that promote efficiency and customer satisfaction
* Manage store operations, ensuring high levels of productivity, compliance, and service quality
* Build and maintain relationships with vendors and suppliers
* Analyze operational performance and develop strategic plans for improvement
* Manage inventory to ensure adequate stock levels
* Train and mentor staff, fostering a positive culture and promoting teamwork
* Manage budgets and financial planning of the retail operation
* Ensure compliance with health, safety, and industry regulations
* Handle customer issues and queries, ensuring high levels of customer satisfaction
* Monitor market trends and competitor activity
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