Company Description
We're Hiring: Sales Administrator
Location: Waterlooville - Monday to Friday (Hybrid/Office based)
Pay: £26,000 per annum
Hours: 37.5 hours per week
Benefits: Enjoy on-site parking & 25 days' holiday
From day one, you'll gain access to outstanding Learning and Development opportunities and a whole load of benefits from big brand discounts to give back schemes
See a Different World. Where potential is seen and progress is nurtured.
As a Sales Administrator you'll be the friendly first voice our clients hear, setting the tone for their experience with Securitas Technology. You'll build lasting relationships, ensuring our customers feel valued while supporting wider business development activities with both new and existing clients.
The Sales Administrator role is perfect for someone who enjoys talking to people, solving problems, and making sure every interaction leaves a positive impression. Alongside your people skills, you'll use your organisational ability to manage data, processes, and admin with accuracy and efficiency.
With customer focus, attention to detail, and teamwork at the heart of this role, you'll have the opportunity to make a real impact and develop your career in a supportive and dynamic environment.
If you're excited to grow and make your mark as a Sales Administrator, we'd be delighted to hear from you
Job Description
What you'll be doing:
Helping Securitas Technology to develop business opportunities with new clients and retain existing clients through:
* Handling inbound sales calls and passing enquiries to the appropriate sales teams.
* Responding to web leads quickly and assigning them to the correct salesperson.
* Making proactive client retention calls ahead of contract renewals.
* Contacting clients who intend to cancel to explore opportunities to retain their business.
* Following up on leads generated from events and exhibitions to maximise ROI.
* Preparing small system and signalling upgrade quotations and following up regularly.
* Updating and managing leads, accounts, and opportunities daily in the CEP system.
* Monitoring sales and general inboxes, responding to queries, and directing requests appropriately.
* Assisting with client onboarding questionnaires alongside the Bid Executive.
* Supporting sales teams with ordering marketing materials and processing signed contracts through to Sales Orders.
Please note - The responsibilities listed here aren't the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you've got what it takes to succeed, we'd love to hear from you.
Qualifications
What you will need:
* Experience in a sales administration or similar customer-focused role.
* Strong communication skills with the ability to engage professionally across all channels.
* High attention to detail, accuracy in data entry, and good working knowledge of Microsoft 365.
* A client-centric approach with strong organisational and multitasking abilities.
* Basic knowledge of electronic security is desirable, but full training on our solutions will be provided.
What's required:
* 2+ years experience in a similar role
* A team-focused attitude, self-motivation, and the right to work in the UK (no sponsorship available).
Additional Information
It's great to see you're considering a career with us here at Securitas Technology You're one step away from joining our global team of over 375,000 professionals.
Why Choose Securitas Technology?
At Securitas Technology, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.
What You Can Expect
Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We're here to help—just drop us an email.
Diversity & Inclusion: Be Yourself at Securitas
We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
* Career Growth: Clear pathways from apprenticeships to leadership programs.
* Inclusive Leadership: A culture of respect, transparency, and collaboration.
* Fair Pay & Benefits: Competitive, equitable compensation and benefits.
Our Commitment to You
We support our workforce through initiatives such as:
* Employee Networks – Safe spaces to connect and influence policies for change.
* Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion.
* Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
* Health & Well-being Programs – Mental health support and workplace wellness.
* Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.
We celebrate diversity year-round with events like BSL Week, International Women's Day, PRIDE, and Black History Month and so much more
Take the Next Step
Join us and be part of a team that values you. Click 'Apply Now' and start your career with Securitas UK today