Mental Health Transport Assistant (Birmingham)
REPORTS TO: Deputy Care Operations Manager (DCOM)
JOB TYPES: Full-time
SHIFT PATTERNS: 12-hour shifts, Day shifts
QUALIFICATIONS: Full UK Manual Driving License (Required), Enhanced DBS certificate within the last 3 years (preferred)
BENEFITS: Company pension, Cycle to work scheme, Refer a friend scheme, Health Care Cash plan after 6 months probation, Enhanced DBS, Blue Light membership eligibility, Employee Assistance Programme from day one, Uniform, PPE and Equipment, Additional Annual Leave after 2 years, Wagestream financial wellbeing platform
If you are seeking a rewarding role in Mental Health Care, we want to hear from you! Working in healthcare is fulfilling as it allows you to make a positive impact during vulnerable times. We seek caring, committed individuals with an engaging approach eager to develop their skills in Mental Health transport. Prior experience is beneficial but not required; comprehensive training will be provided by our experienced trainers.
We value passionate, empathetic, and motivated individuals who excel in team environments and are dedicated to delivering exceptional patient care. This role involves more than driving; it’s about ensuring patient safety, respect, and comfort during transitions, sometimes requiring the use of trained techniques for safety.
We are an equal opportunities employer committed to diversity and inclusion, welcoming applicants from all backgrounds in line with the Equality Act 2010.
WHO ARE WE? Founded in 2012, we specialize in secure patient transport, proudly achieving high standards of RRN training and care, and operating across the UK with international transfers. We are proud of our growth and the positive impact of our team.
REQUIREMENTS: Valid UK Manual Driving License (minimum 12 months driving experience), excellent communication skills, ability to stay calm under pressure, resilience, effective teamwork, attention to detail, and disclosure of any police record. We consider circumstances surrounding any past convictions.
WE OFFER: Full training in patient care, transport, de-escalation, physical intervention, First Aid, and more; support and mentoring; career progression opportunities including diplomas; ongoing professional development; employee recognition awards; and a suggestion scheme for improvements.
CONTRACT DETAILS: Full-time, 42.1 hours per week, on a 4 on 4 off rolling shift pattern. Flexibility may be required. Starting from £13.14/hour, with annual remuneration approximately £27,580.26, plus enhancements for night, weekend, mental health support, call-in, and overtime shifts. Further details will be discussed during the interview.
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