Job Summary
We are seeking a friendly and professional Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, responsible for creating a warm and inviting atmosphere predominately working the breakfast shifts. This role requires excellent communication skills and a passion for hospitality, ensuring that every guest feels welcomed and valued.
Responsibilities
* Greet guests upon arrival with a warm smile and friendly demeanour.
* Manage reservations and seating arrangements efficiently to optimise the dining experience.
* Provide accurate wait times and ensure guests are seated promptly.
* Maintain cleanliness and organisation of the front-of-house area.
* Answer phone calls with professionalism, taking reservations and providing information about the restaurant.
* Setting up Breakfast as per the procedures in place.
* Collaborate with servers and kitchen staff to ensure smooth service flow.
* Address guest inquiries or concerns with promptness and courtesy, enhancing overall guest satisfaction.
Experience
* Previous experience in a restaurant or hotel environment is preferred, showcasing your familiarity with guest services.
* Strong communication skills are essential for effective interaction with guests and team members.
* A background in serving or hospitality roles will be advantageous.
* Demonstrated phone etiquette to handle reservations and inquiries professionally. Join us in delivering exceptional dining experiences where every guest feels at home
Job Type: Full-time
Pay: From £25,000.00 per year
Work Location: In person