So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.
Our business
Based in Helensburgh - 16 E Princes St, Helensburgh G84 7QA.
Our team
We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
What's on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
Salary £ £12.41 per hour
Working hours to include regular Saturday working)
We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
Specsavers Perks - a portal to a world of great everyday discounts and savings
WeCare - our employee support service to help you and your immediate family when you need it most
Complimentary subscription to the Headspace app
Eyecare and hearcare discounts for you and your family
Enjoy an additional paid day off on your birthday to celebrate you
Job Responsibilities
Act as the first point of contact for walk-in customers, greet every customer warmly, arranging repairs or addressing concerns as appropriate
Perform pre-tests, dispenses, collections, repairs and adjustments
Proactively engage with customers to explore their needs and offer assistance
Clearly communicate Specsavers products, services, and promotional offers to customers
Maintain a clean, organised, and visually appealing front-of-store environment in line with Specsavers retail standards
Collaborate closely with the shop floor and clinical teams by monitoring the clinic flow and communicating any delays to enhance efficiency throughout the customer journey
Embrace change positively and promote cross-team collaboration in alignment with Specsavers' vision and values
What we're looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:
Previous experience in a fast-paced customer service environment
Experience in optics business
Basic knowledge/experience of optical terminology.
Checked all the boxes? This job will close when it's filled, so don't delay, apply today