Marketplace Regulatory Specialist (35366)
Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.
The Role
Join Holland & Barrett's fast-growing marketplace team as a Marketplace Regulatory Specialist and help shape the future of health and wellness commerce. You'll ensure that every third-party product meets UK and EU compliance standards, from labelling and ingredient restrictions to claims and technical requirements. Working closely with cross-functional teams—from Buying to Quality—you'll support seamless product onboarding, swiftly resolve any compliance issues, and contribute to refining our processes. This role offers the chance to learn the intricacies of food, supplement, and cosmetic regulations in a renowned retail environment. If you're a proactive, detail-oriented individual passionate about regulatory affairs and making a tangible impact on customers' well-being, this role is for you.
Key Responsibilities:
* Assist in reviewing and processing documentation for new third-party products entering the H&B marketplace.
* Verify that each product complies with internal regulatory and technical standards before listing.
* Track and manage the onboarding pipeline alongside project managers to meet launch timelines.
* Monitor marketplace listings for adherence to UK and EU regulations (labelling, claims, ingredients, etc.).
* Identify, investigate, and help resolve compliance issues efficiently.
* Maintain accurate records of non-compliance incidents and their resolutions.
* Collaborate with NPD, Quality, Technical, and Buying teams to align on product readiness and regulatory dependencies.
* Support creation and continuous improvement of regulatory checklists and onboarding workflows.
Location: This is a hybrid role based in either London or Nuneaton, with a requirement to be in the office at least two days per week.
The Person
* Foundational understanding of product regulatory requirements, particularly in food, supplements, cosmetics, or wellness.
* Exceptional attention to detail and strong organisational skills.
* Proficiency with Microsoft Office and data-tracking tools (e.g., Excel, SharePoint).
* Excellent written and verbal communication abilities.
* Ability to collaborate effectively with diverse, cross-functional teams.
* A proactive, solution-oriented mindset and eagerness to learn on the job.
* Comfortable working in a fast-paced, digitally enabled retail environment.
* A genuine passion for health, wellness, and ensuring customer safety.
What we offer
Our Benefits for this role include, but are not limited to:
* H&B Employee Discount - 25%
* Pension company contribution
* Exclusive benefits, free advice, and savings from a range of retailers and providers
* And many more!
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not responsible for any fees if a candidate is submitted by a search firm/recruiter unless otherwise agreed.
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