Employer Rotherham Doncaster and South Humber NHS Foundation Trust Employer type NHS Site NHS North Lincs Talking Therapies Town Scunthorpe Salary £24,637.57 per annum, pro rata Salary period Yearly Closing 09/05/2025 23:59 Interview date 19/05/2025
Band 2
Job overview
We are looking for an enthusiastic, experienced, friendly candidate to join our reception team in Scunthorpe to provide a comprehensive administration and reception service to a busy primary care mental health team.
Previous experience of working in the NHS or other large public sector organisation and using an electronic records system i.e. SystmOne would be an advantage.
Main duties of the job
This post would suit a highly motivated, organised, and friendly individual with excellent administrative/reception experience, good attention to detail and outstanding communication skills. The successful candidate will undertake many duties alongside working on the service main reception.
This includes greeting service users and visitors, dealing with general enquires both face to face and over the telephone, booking clinic rooms, managing email accounts, general administrative duties such as checking deliveries, sorting the post, data input, processing referrals into the service, maintaining clinic diaries, management of medical records and related documents, building duties and working with clinicians and the management team to ensure quality service delivery.
There is a requirement to attend training at other sites in Doncaster and there will be a requirement to cover reception duties in other areas in the surrounding locality where clinics are held.
Working for our organisation
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected.
We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.
We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:
To find out more about working for RDaSH and the fantastic benefits we offer visit our website:
We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:
The main terms and conditions of service can be found here:
Detailed job description and main responsibilities
Please view the attached job description and person specification to view the full details about the role.
Person specification
Experience
* RSA stage II typing/word processing or equivalent - good keyboard skills
* Experience of general office procedures, i.e. filing, photocopying, message taking, telephony typing
* Ability to deal with members of the public
* Understanding of confidentiality and data protection
Knowledge
* Good standard of education (Grade C or above in English and Maths GCSE or equivalent desirable)
* Experience in administration/reception, general office procedures i.e. word, excel, email etc.
* Previous NHS experience or other large public sector organisation would be an advantage
* Previous experience of using an electronic records system would be an advantage i.e. SystmOne
Eligibility for sponsorship
We welcome applications from individuals who may require sponsorship[if eligible] under the skilled worker or health & care visa route. Please note, not all vacancies or applications are eligible for sponsorship.
*****Before applying, you can make a self-assessment of potential eligibility for sponsorship here: https://www.gov.uk/skilled-worker-visa
**Please note, there have been some changes made to Home Office guidance in relation to salary thresholds for sponsorship applications from 9 April 2025**
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