Nisbets Limited are currently recruiting for a Credit Control Administrator to join our Finance team, supporting the smooth running of credit operations and delivering high-quality administrative support across the business. The Credit Control team plays a vital role in maintaining healthy cash flow and ensuring customer accounts are managed efficiently. As a Credit Control Administrator at Nisbets, you will be responsible for a range of administrative tasks that support the credit control function, including processing payments, updating customer records, and assisting with invoice queries. You will work closely with credit controllers and other departments to ensure a seamless service for our customers. This is a fast-paced and varied role, requiring excellent attention to detail and strong communication skills. You will be interacting with internal teams and customers via email, telephone, and face-to-face, so a confident and professional manner is essential. This role will be based at our Fourth Way office in Avonmouth, with flexibility to work from home as part of a hybrid working pattern following a period of training. Key Accountabilities Open and maintain customer credit accounts, ensuring all information is accurate and up to date. Process payments (cheques, BACS, CHAPS, etc.) swiftly and accurately. Upload bank information to support the Direct Debit process. Generate and distribute invoices, credit notes, and statements in a timely manner. Support credit controllers by issuing copy documents and raising invoice disputes. Respond to queries related to credit accounts and payment allocations. Maintain accurate records and ensure data integrity across all systems. Capabilities, Skills and Experience Required Proven experience in high-level administration. Some knowledge of credit control is desirable. Specialist in Data Entry Excellent written and verbal communication skills, with confidence in making outbound calls. Ability to work effectively in a fast-paced, changeable environment. Minimum GCSE Grade 4 (or equivalent) in Maths. Proficiency in Microsoft Outlook and Excel. High attention to detail and accuracy.