Overview Role: Pega Principal System Architect
Locations: Birmingham
Level: 7 - Manager
Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history, typically including no periods of 30 consecutive days or more spent outside of the UK. The above information relates to a specific client requirement.
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.
“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” - Julie Sweet, Accenture CEO
Responsibilities As a Principal System Architect (PSA), you will lead the end‑to‑end architectural design, development, and implementation of complex, enterprise‑grade solutions on the Pega platform. You will collaborate with cross‑functional teams and senior stakeholders to ensure that technical solutions align with business objectives, industry standards, and client expectations. You will guide teams, influence strategic decision‑making, and drive technical excellence across engagements.
As a member of our team, you will have the opportunity to:
Lead Pega Architectural Design & Delivery
Architect, design, and oversee the implementation of scalable, high‑performance Pega solutions that meet business and technical requirements.
Establish Best Practices & Frameworks
Define and enforce Pega development standards, methodologies, guardrails, and reusable frameworks to drive consistency and technical excellence.
Stakeholder Collaboration
Partner with senior stakeholders and clients to define technical strategies, solution roadmaps, project scope, and architectural direction.
Team Leadership & Mentorship
Guide, mentor, and support teams of system architects and developers throughout the full solution lifecycle, ensuring quality, compliance, and best‑practice implementation.
Solution Reusability & Optimization
Maximize solution portability and maintainability by leveraging Pega best practices, reusable assets, and platform capabilities.
Performance, Scalability & Optimization
Lead performance tuning, scalability assessments, and system optimization initiatives to ensure robustness, efficiency, and production‑grade stability.
Technical Problem Solving & Risk Management
Provide expert leadership during project decision points, including risk mitigation, scope refinement, and complex technical problem‑solving.
Innovation & Thought Leadership
Stay current with Pega roadmap developments, ecosystem trends, and emerging technologies; apply this knowledge to enhance client solutions and delivery practices.
Stakeholder Engagement & Communication
Facilitate workshops, design sessions, and technical meetings; ensure clear communication of complex concepts to both technical and non‑technical audiences.
Qualifications We are looking for experience in the following skills:
12+ years of experience designing and implementing enterprise‑level solutions, with significant focus on Pega out of which at least 4 years working as Pega LSA.
Deep expertise in Pega architecture, center-out architecture, Pega Infinity, case management, integration patterns, and BPM concepts.
Proven experience leading large‑scale Pega implementations in complex enterprise environments.
Strong knowledge of Object‑Oriented concepts, solution design principles, and enterprise integration strategies.
Hands‑on leadership experience in Agile/Scrum delivery environments.
Demonstrated ability to mentor architects and developers, fostering technical growth and quality delivery.
Excellent communication, stakeholder management, and decision‑making skills.
Pega certifications preferred, including:
Pega Certified Lead System Architect (CLSA) V Infinity 23 or 24
Industry or functional domain expertise (Government, financial services, telecom)
Experience with Intelligent Automation, Customer Engagement, or AI‑driven decisioning using Pega capabilities.
Prior consulting or professional services experience working directly with clients.
Experience deploying Pega solutions on cloud platforms (Pega Cloud, AWS, Azure).
Experience mentoring and developing junior technical staff.
What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!
Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first‑class services we are known for.
Closing date for this role is 28/03/26
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Locations Birmingham
Additional Information Equal Employment Opportunity Statement
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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
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Join Accenture to work at the heart of change. Visit us at www.accenture.com
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