Job Title: Technical Manager Location: Exeter Contract Type: Fixed-Term Contract Salary: £50 000 Working Hours: 37.5 Overview: Our client is seeking an experienced Technical Manager to support the delivery of a Total FM contract. The ideal candidate will have a proven track record in delivering FM services within complex and demanding environments. This role requires both independent working and team management capabilities, with a strong focus on Hard FM and operational excellence. Key Responsibilities: Hard FM Management Oversee all Hard Services, delivered in-house or by third-party providers Develop and implement Life Cycle planning and asset management strategies Ensure compliance with all statutory and regulatory requirements Source and procure quality, compliant and sustainable goods and services Monitor and manage project-specific risks with risk management plans Share best practice across functions, sites, and contracts Commercial Management Manage and improve the delivery of technical services under the contract Identify cost-saving and value-added opportunities within contract boundaries Track actual costs against budget, taking corrective actions when necessary Align service delivery with the organisation's strategic and commercial objectives Service Management Support the Contract Manager with system and procedural development Regularly measure and improve customer satisfaction Ensure full understanding and compliance with contract specifications and statutory obligations Relationship Management Build and maintain strong relationships with clients and stakeholders Foster communication and cooperation among contract stakeholders and internal teams Collaborate closely with the senior management team People Management Assist with recruitment, training, and development of operational staff Motivate and coach staff to meet and exceed service expectations Monitor performance and address any behavioural or capability issues in line with HR policies Experience Required: Strong background in Hard FM management Experience delivering services under PFI contracts - desirable Practical knowledge of Building Management Systems (BMS) Supply chain and contractor management experience Proven track record implementing PPM and ensuring statutory compliance Familiarity with educational environments Skills and Competencies: Strong understanding of statutory compliance and SFG20 Experience with CAFM systems and BMS operations Proficiency in Microsoft Office applications Solid grasp of Safe Systems of Work (SSoWs) Proven ability to manage contractors to agreed KPIs and SLAs Excellent communication, organisation, and leadership skills Able to prioritise workloads and work independently Clear Enhanced DBS/CRB (or willingness to obtain) Proactive, self-motivated, and a strong problem solver Qualifications: Degree or equivalent qualification in a related field Technical qualification in FM or building maintenance IOSH Managing Safely (minimum) Recognised Authorised Person (AP) or Responsible Person (RP) certification Membership of a relevant professional body (e.g. BIFM/ IWFM) Auditing qualifications 5 GCSEs (Grade C or above), including English Desirable: Experience working in schools or similar operationally sensitive environments NEBOSH, CDM, or further H&S qualifications Please get in touch asap to discuss further