Senior Logistics Contract Manager
Location: Hybrid, Tate & Lyle Sugars, Factory Rd, London E16 2EW (3 Days office, 2 days home)
ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico.
In the European Union, the company owns and operates sugar refineries in England, Portugal. ASR Group also owns and operates mills in Mexico and Belize. The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.
The Opportunity
We are seeking an experienced Logistics Contract Manager to own and develop strategic relationships with our third-party logistics partners. This is a high-impact role, responsible for managing complex logistics contracts across transport, warehousing and co-packing. While also driving service excellence, cost optimisation and continuous improvement across UK and export operations.
You will also have 3 direct reports (at manager level)
Key Responsibilities
Partner & Contract Management
1. Own the full lifecycle of logistics contracts with 3PL partners, from tendering and negotiation through onboarding, performance management, renewal and exit.
2. Lead contract governance through structured monthly and quarterly reviews, SLA/KPI tracking and issue resolution.
Performance, Cost & Continuous Improvement
3. Develop and manage partner scorecards covering service, cost, quality, claims and sustainability metrics.
4. Drive year-on-year cost and service improvements through network optimisation, productivity initiatives and tender re-sets.
Stakeholder Engagement
5. Act as the senior relationship owner for key transport, warehousing and co-packing providers.
6. Collaborate closely with Customer Service, Planning, Legal, Quality and Sustainability teams to support customer requirements and manage risk.
7. Support export operations across Europe and global markets, including coordination with forwarders and customs brokers.
Systems, Data & Process
8. Leverage the Transport Management System (currently E2Open) and partner data to improve visibility, planning and performance analytics.
9. Lead root-cause analysis and corrective action plans for service failures and damages.
10. Champion accurate master data, EDI flows and process standardisation.
What We’re Looking For
Experience & Expertise
11. Significant experience managing complex logistics contracts within FMCG or food environments.
12. Strong experience managing 3PL performance across multi-site UK networks with EU export exposure.
13. Working knowledge of BRC logistics/warehousing standards and food safety requirements.
Skills & Attributes
14. Commercially astute negotiator with a structured, disciplined approach to contract governance.
15. Credible and influential communicator, comfortable engaging senior stakeholders and chairing QBRs/MBRs.
16. Strong continuous improvement mindset
17. Curious and forward-thinking, with experience digitalising supply chain processes and adopting AI-enabled tools.
At Tate & Lyle Sugars, our goal is to be the most admired sweetener Company.
Service Excellence - Be the industry's Gold Standard by a relentless focus on reliability, providing products with superior quality and excellent customer services. Efficiency and Sustainability - Eliminate inefficiency to be a sustainable, low cost producer and to generate fuel for reinvestment. Value-Add - create strategic advantage and enhanced profitability through value-added products and services. The foundation of our values is Talent and Culture as we aim to build, retain and motivate a winning team.