Homelessness Accommodation and Support Officer– Rough Sleepers
DesignatedWorkplace: 49 Westgate, Skelmersdale, WN8 8LP
DesignatedWorkstyle: Mobile Office Based Worker
Salary: £28,598 to £31,022per annum
PostType: Full Time
Hours: 36 per week
Tenure: Permanent
Published: Friday 15 May 2026
ClosingDate: 23.59 hours BST on Sunday 31 May 2026
Reference: HR-0086-26
Why Us?
It’s time to join West Lancs as we embark on delivering our new and ambitious Vision and Priorities. With a focus on environmental sustainability, generating economic prosperity, building inclusive & healthy communities and financial resilience, we are looking for exceptional candidates to help shape our future. You will be joining an organisation that puts its customers first, takes responsibility and works together with a can-do attitude, all while challenging the status quo to deliver exceptional outcomes for our communities.
Your Role!
As part of our team, you will play a vital role in supporting individuals experiencing homelessness who are living in temporary accommodation or accessing the Rough Sleepers Support Service. You will be responsible for the day-to-day management and monitoring of designated temporary accommodation, ensuring it is safe, well-maintained, and effectively used. Alongside this, you will provide practical and person-centred support to residents, helping them access appropriate services and move towards more stable housing. A key focus of the role is to help prevent and reduce rough sleeping across West Lancashire by engaging with individuals, building trust, and enabling them to access the support they need during a challenging period in their lives.
To find out more about West Lancashire Borough Council, Please follow the link to access our Recruitment Pack and view the attached Role Profile below.
About You!
We are looking for someone who is compassionate, resilient, and committed to making a difference in the lives of people experiencing homelessness. You will have strong communication and organisational skills, with the ability to build positive relationships and engage effectively with individuals who may have complex needs. You will be proactive, able to work both independently and as part of a team, and confident in managing challenging situations with empathy and professionalism. Experience of working in housing, support services, or with vulnerable people would be an advantage, along with a genuine passion for helping others move towards stability and independence.
Lancashire Borough Council welcomes your application.
Apply Online by clicking the Apply Online button above. If you require further information or your application will not submit then please call 01695 577177 or email recruitment@westlancs.gov.uk.
The successful applicant will be required to undergo security checks as part of the Baseline Personnel Security Standard for accessing Government records. This will include a Basic DBS check.
If you are disabled or your last employer was the armed forces, and you meet all the essential criteria of the post, you will be guaranteed an interview.
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