My client is a fast-growing UK e-commerce retailer operating in the home and lifestyle space. With strong year-on-year growth and a highly engaged online customer base, the business is continuing to invest heavily in its digital platform and customer experience.
They are now looking to hire a Web Technology Manager to take ownership of their Magento 2 platform and work closely with internal stakeholders across e-commerce, marketing and merchandising to drive ongoing improvements in website performance, functionality and customer experience.
This role will act as the internal owner of the Magento platform, working with an external development partner to prioritise and deliver new features and enhancements.
Key responsibilities
* Ownership of the Magento 2 platform, including uptime, performance and security updates
* Managing the development backlog, gathering requirements from internal stakeholders and translating these into deliverables for the external development team
* Acting as the key internal contact for all website functionality and platform improvements
* Monitoring website performance, customer behaviour and conversion data to identify opportunities for optimisation
* Working cross-functionally with teams across e-commerce, marketing, design, buying and
* Managing the relationship with an outsourced development partner, including briefing work, prioritising tasks and overseeing QA testing before release
What they are looking for
* Experience working with Magento 2 in a technical or platform ownership capacity
* Experience gathering requirements and managing a development backlog
* Strong stakeholder management skills across commercial and technical teams
* Previous experience working in online retail / e-commerce environments
* A data-driven mindset with a focus on improving website performance and customer experience
This is a great opportunity for someone who enjoys sitting at the intersection of technology, e-commerce and customer experience, taking ownership of a core digital platform within a fast-moving retail environment.
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