Shared Service Manager - Council Tax - Revenues & Benefits
Based in Hertfordshire
Temporary on going
£28-35per hour
Monday to Friday working, hybrid working with at least one day in the office every Friday to support council tax team
About the Role
As a key member of the management team, you will be responsible for the effective and efficient delivery of the teams Tax functions across our shared service. You will assist in the management of the team across remote settings, ensuring high performance, compliance, and excellent customer service.
You will also:
Oversee the collection of over £200 million in revenues
Lead on the administration and collection of Council Tax
Support the End of Year and Annual Billing processing for the 2026/2027
year
Liaise with internal and external stakeholders, including government bodies and auditors
Support the Assistant Director for Revenues & Benefits Shared ServiceWhat We're Looking For
We are seeking a confident and experienced professional who can demonstrate:
Relevant management experience in Revenues
Strong knowledge of Council Tax and associated legislation
Proven leadership and team management skills across diverse operations
Excellent communication, analytical, and decision-making abilities
IRRV Technician qualification or equivalent experience is desirable.What can we offer you?
A stimulating and supportive work environment
Blending working (remote/office)
Employee well-being programme
Free parking when you are in the office