Job Description
Join Our Team as a First Response Advisor!\n\nAre you passionate about providing outstanding customer service in the legal sector? Do you enjoy being the first point of contact for clients seeking assistance? If so, we have an exciting opportunity for you!
We are a dedicated legal firm offering expert advice on personal injury, housing disrepair, and conveyancing, with offices located in the vibrant citiy of Newcastle \n\nPosition: First Response Advisor\nLocation:Newcastle upon Tyne\nContract Type: Permanent\n\nWhy You'll Love Working With Us:\n\nDynamic Environment: Be part of a lively and professional team committed to helping clients every day!\n\nKey Responsibilities:\n\nAct as the first point of contact for clients, providing exceptional service and support.\nListen attentively to client inquiries and concerns, ensuring they feel valued and understood.\nCollect essential information to assess client needs and direct them to the appropriate legal team.\nMaintain accurate records of client interactions and follow up as needed.\nCollaborate with colleagues to ensure a seamless client experience.What We're Looking For:\n\nCustomer-Focused: You have a passion for helping others and a knack for creating positive experiences.\nExcellent Communicator: Your verbal and written communication skills are top-notch!\nDetail-Oriented: You pay attention to the little things that matter when it comes to client interactions.\nTeam Player: You thrive in a collaborative environment and enjoy working with others to achieve common goals.\nAdaptable: You can handle a variety of inquiries and adjust to changing situations with ease.What We Offer:\n\nA competitive salary and benefits package.\nA supportive and inclusive workplace culture.\nOpportunities for professional growth and development.\nThe chance to make a real difference in people's lives every day!If you are ready to take the next step in your career and join a team that values dedication, enthusiasm, and excellence, we want to hear from you!\n\nHow to Apply:\nTo apply, send us your CV and a cover letter detailing why you'd be a great fit for the First Response Advisor role. We can't wait to welcome you to our team!\n\nJoin us in making a difference and providing exceptional support to our clients!\n\nWe celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all individuals, regardless of background.\n\nAdecco is a disability-confident employer.
It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website