Role Overview
An exciting opportunity has arisen for an Assistant Team Manager to join Adult Social Care Business Support at Sefton Council. This is a key leadership role supporting the delivery of an efficient, responsive and high-quality business support service across Adult Social Care.
Key Responsibilities
* Lead Business Support Assistants and coordinate day-to-day operations
* Support service improvement and help ensure residents receive a professional and person-centred service
* Supervise and support staff, manage workloads, and oversee business support processes
* Contribute to service development, maintain high standards of governance, data quality and customer service
* Work closely with managers and colleagues across Adult Social Care to ensure support services are efficient, responsive and focused on the needs of local people
Qualifications
* Experience supervising or managing staff in a busy environment
* Strong organisational, communication and problem-solving skills
* Understanding of business support and customer service processes
* Confidence in working with data, reports and financial or service systems
* Commitment to high standards, confidentiality and delivering a supportive, person-centred service
Benefits
Sefton Council offers family-friendly policies, attractive benefits, a strong work-life balance and investment in learning and development. Sefton is a diverse and exciting borough and a great place to live and work. Sefton Adult Social Care has been rated Good and continues its improvement journey.
Equal Opportunities
We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual's skills, experience, qualifications, and abilities make them the most suitable candidate for the role.
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