Responsibilities
Are you looking for a role in a faced paced ever changing environment where no 2 days are ever the same? then this role could be for you!
You will be the first person to greet patients, relatives and other professionals on arrival to the unit so good communication and empathy is essential. You will answer calls and advise or direct as appropriate.
You will maintain an awareness of the location of patients and direct them to scans and appointments.
You will book patients in, then liaise with various members of the team to ensure safe and efficient running of the unit.
You will provide a professional and courteous “meet and greet” service for all our staff, patients & visitors, always acting in a professional and courteous manner. Time is always of the essence, so you’ll respond to requests for information promptly and efficiently using a variety of communication methods, ensuring that customer service is prioritised. Your skills make you a great team player who will thrive in this busy but rewarding environment, ensuring information is accurate and meeting the high standards we set for ourselves.
The wide variety of activities we undertake, mean that responsibilities have to be shared with other members of staff/colleagues. Team working and collaboration are vital, as is a flexible approach to both working duties and hours worked.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.
Expectations
* SupporttheaimsandvisionoftheTrust
* Actwithhonestyandintegrityatalltimes
* BeapositiveambassadorfortheTrust
* Demonstratehighstandardsofpersonalconduct
* setanexampleandencourageopennessandhonesty(particularlyinreporting incidentsandnear misses) and will actively foster a culture of learning andimprovement
* Valueandrespectcolleagues,othermembersofstaffandpatients
* Workwithotherstodevelopandimproveourservices
* UpholdtheTrust’scommitmenttoequalityanddiversity
* Takepersonalresponsibilityfortheirwords, deedandactionsandthequalityof theservicetheydeliver
This advert closes on Friday 1 May 2026
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