Retail Charity Shop Cross-Site Supervisor
Reports to: Retail Manager
Responsible for:Volunteers Salary: £15,238.08 Per annum Hours: 24hrs per week (adhering to a flexible rota with overtime required on occasion) Location: Across all Jerry Green Dog Rescue retail sites (Brigg, Ashby, Scunthorpe, Retford, Gainsborough – expansion ongoing) – Further details on our retail sites can be found here
About Us:
All dogs deserve a good life and a safe, loving home. We exist to provide a safe place for dogs without a home, and to find new loving places for them to live. We currently have three operating centres in North and South Lincolnshire and Nottinghamshire, and also provide support and community specific initiatives across East Yorkshire, in addition to five charity shops in Brigg, Ashby, Gainsborough, Retford and Scunthorpe.
Main Purpose of the Job:
To provide shop cover across all sites assisting the shop manager to develop and manage an outstanding charity shop, achieving sales growth and KPI’s through delivering excellent customer service, operational excellence and inspirational leadership.
Key Tasks and Responsibilities:
Deliver excellent customer experience and maximise the net income of the shop including:
* In conjunction with the Retail Manager, ensure that stock density, generation, rotation and space allocation procedures are adhered to, in order to optimise sales potential.
* Ensure a high standard of merchandising, presentation and display within the shop.
* Develop a team of competent volunteers through effective recruitment, training and effective management in the following areas.
* Ensure that optimum price levels for merchandise are achieved in conjunction with the pricing policy.
* Encourage Gift Aid sign-up and support the wider team to maximise sign-ups.
* Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the shop premises, including reviewing maintenance requirements and reporting issues to relevant departments.
Support the development of the shop:
* Assist in the implementation of changes and new initiatives as required by the Shop Manager, Retail Manager and Head of Retail.
* Promote the presence of the shop within the local community through shop activities, events and social media in order to promote the Charity and encourage good public relations.
Work safely and within policies and procedures:
* Use resources available to ensure compliance in delivering the volunteer policy and effectively use our health and safety and safeguarding procedures.
* To act as key holder, to open and close the shop for agreed trading hours and ensure the security of the building on leaving.
* Compliance with all JGDR policies and procedures and ensure volunteers do so (including GDPR, Health and Safety, Lone Working, Safeguarding).
* To undertake any other reasonable duties required by management.
Diversity & Accessibility
Jerry Green Dog Rescue is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please contact HR, at: hr@jerrygreendogs.org.uk.
How to apply
If you would like to apply, please email your CV and a personal statement or covering letter, including any relevant qualifications or experience suitable for this role, along with your driving status and scale of notice period from current role for operational needs to hr@jerrygreendogs.org.uk
Closing date will be Friday 25th July at 5pm. We reserve the right to close this vacancy early and will do so if we receive sufficient applications for the role.
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Role summary
Location
North Lincolnshire
Friday 25th July - 5pm
Hours
24 (adhering to a flexible rota with overtime required on occasion)
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