Our client is looking for an experienced European Transport Co-ordinator Monday - Friday 09.00 - 17.30 Key Duties and Responsibilities Responsible for managing the export/import processes for road freight shipments Planning and coordinating transport routes and daily schedules for Europe for the fleet, ensuring that the transportation is cost efficient and profitable Ensuring effective management in arranging customer collections, packing services and deliveries Working with customers and office staff, planning routes and scheduling delivery times, co-coordinating the drivers, agency drivers and vehicles for work Co-coordinating with customs for clearance and managing customs entry exceptions Managing EU airfreight and EU road courier shipments Discussing and resolving client/supplier problems and complaints Co-coordinating all aspects of shipping fine art and antiques from one destination to another Assessing clients individual needs on a daily basis - liaising with overseas agents, private collectors galleries, auction houses, artists, transport companies etc. Communicating with clients, guiding them through the process of shipping their art/artifacts from different locations Quoting and coordinating both domestic and international shipments Arranging customer collections and deliveries, which may also include the arranging of specialist packing services Preparing and processing all documentation and the booking of the chosen method of transportation Efficiently handling paperwork including bills of lading, labeling, time sheets and detailed condition reports with photos, customs clearance and advising the customer of any required payments due Invoicing: ensuring invoices are produced on time, month to month or in advance as the job file requires Preparing operational reports detailing all work done and comprehensive record keeping, including on our freight management system Produce a cost analysis and reports of jobs and European truck runs Key Attributes Proven track record and knowledge of domestic and European transport operations and planning Good knowledge of current EU transport legislation Good geographical knowledge In depth knowledge of current EU customs procedures and paperwork requirements Experience of dealing with high end clients and goods Proficiency in MS Word, Excel, Outlook Attention to detail and accuracy Excellent communication skills both written and verbal Interpersonal skills - discreet, trustworthy and have the ability to build and maintain strong relationships internally and externally A flexible approach to work and be capable of managing priorities Ability to work on own initiative Commercially focused considering end to end costs We are only able to accept applications from candidates with previous experience for this role. If you do not hear from us your application has been unsuccessful.