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Senior administrative assistant

Gloucester
Saarthy Travel Solutions
Administrative assistant
Posted: 10h ago
Offer description

Gloucestershire Health and Care NHS Foundation Trust

About

AtGloucestershire Health and Care NHS Foundation Trust(GHC), weprovidejoined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. Werun communityhospitalsand provide care and support inpeoples own homesand in a range of other locations across the county.

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Key details

Location

SiteEdward Jenner CourtAddress1010 Pioneer AvenueTownGloucesterPostcodeGL3 4AWMajor / Minor RegionGloucestershire

Contract type & working pattern

ContractPermanentHoursPart time - 30 hours per week (Monday - Friday with the occasional Saturdays to meet Service Needs)

Salary

Salary£24,071 - £25,674 per annum pro rataSalary periodYearlyGrade(Band 3)

Specialty

Main areaCYPS Immunisation TeamInterview date04/04/2025

We love what we do and we think you will, too

AtGloucestershire Health and Care NHS Foundation Trust(GHC), weprovidejoined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. Werun communityhospitalsand provide care and support inpeoples own homesand in a range of other locations across the county.

We are on a mission to enable people to live the best life theycanandwe have avisionto work together to provide outstanding care.We put people at the heart of our services, focusing on personalised care by asking what matters to you.

Werepassionate about making sure that everyone can contribute to achieving our mission and weare continually working to support healthy and happy high-quality teamsin all areas of the Trust.

Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.

It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .

Job Overview

An exciting, varied and challenging position has arisen within the Gloucestershire Immunisation Administrative Team for a Senior Administrator.

We are looking for a reliable, well organised, flexible and highly motivated individual to provide a comprehensive administration service to the Immunisation Team. You will need to be conscientious, with the ability to work under pressure, plan and coordinate a demanding workload in order to meet strict deadlines. The nature of the work requires accuracy, sensitivity and confidentiality.

Advert

Excellent communication skills are essential as is the ability to liaise with senior managers, clinical team members and people at all levels. The successful applicant should have robust computer skills and have the ability to learn new skills and processes. A common sense approach to work is important as well as having the ability to handle sensitive and confidential information in a professional manner at all times. You will also be able to work on your own initiative and as part of a team with a positive and solution-focused attitude.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Working for our organisation

We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.

The Annual NHS Staff Survey Gives Our People The Opportunity To Tell Us About Their Experience Working At The Trust. For The 2023 Survey Just Over 2800 Colleagues Gave Us Their Views (58.5%). It Was Great To See From The Results That Colleagues Are Saying That:

89.7%
73.3%
82.4%
76.7%

Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.

Detailed Job Description And Main Responsibilities

To proactively manage/coordinate administrative tasks to ensure that accurate data is available to CYPS both for clinical purposes and reporting requirements.
Respond to requests for information from patients, health professionals and other agencies following corporate standards.
To proactively liaise with all stakeholders assuring the promotion, coordination and delivery of the of the School Aged Immunisation Programme.
To process and input data within the immunisation web based tool.
To support the Public Health Nursing team in the delivery of safeguarding processes.
To provide supervision and support in accordance with the Trusts Supervision Policy.
Provide and receive confidential and supportive information from staff, clients, their carers and the general public and take the appropriate action to ensure their satisfaction.
Respond to requests for information following corporate standards.
To ensure all communications are accurate, timely and well presented as per corporate standards.
To work as part of a team providing administrative support to assist the CYPS Immunisation Team.
To update and access electronic patient records with client information and changes to patient details.
Act as key administrative contact for all stakeholders.
To provide cover for other administration staff in their absence or as required.
Assist in data collection for audits, surveys and performance monitoring inputting and retrieving data as required.

When joining us, as well as becoming part of a team that makes a difference, we also offer:

Free car parking at many of our sites
27 days leave plus bank holidays, increasing up to 33 days with long service
A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification.
A multi-professional preceptorship programme for all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners.
Generous NHS pension and enhanced pay when if you work unsocial hours
Flexible, family friendly and agile working opportunities
Recognition and long service awards
Fast Track physiotherapy
Our Wellbeing line
Access to discounts and salary sacrifice schemes; including Cycle to Work, Car scheme and discounts on travel, leisure and retailers.

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application.

For more information please see the attached

Applicant requirements

info This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Person specification

Qualifications

Essential criteria

GCSE level in Mathematics & English (or equivalent)

Desirable criteria

ECDL or equivalent

Experience

Essential criteria

Proven administration skills and experience
IT literate, experience in typing/word processing and data entry
Previous experience within a Customer /Business environment

Professional.Managerial/Specialist Knowledge

Essential criteria

Knowledge of Administrative and Organisational Policies, Process and Procedures
Good working knowledge of Microsoft Office packages including Outlook, Word and Excel
Knowledge in data collection for audits, surveys and performance monitoring inputting and retrieving data as required

Desirable criteria

Knowledge of RiO, Systm1 and NIVs
Knowledge of Web Based Applications

Personal Skills, Abilities And Attributes

Essential criteria

Ability to work as part of a Team. Effective organisational skills of self and others within the team
Ability to prioritise and manage time effectively and ability to work to deadlines
Ability to manage complexity and work in an ambiguous or changing environment
Act as a role model and are able to lead by example to ensure that the Trust's values and behaviours are reinforced through their area of practice
Able to interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either party
Professional Attitude

Documents

Senior Administrative Assistant JDPS (, 312.6)PDFKB
Staff Benefits - GHC (, 618.3)PDFKB
Additional information for applicants (, 408.6)PDFKB

Further details / informal visits contact

NameAndrina ClaphamJob titleOperational Support ManagerEmail address [email protected]Telephone number

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