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Customer advisor

Llanelli
B&Q
Customer advisor
Posted: 10 October
Offer description

Overview

Join our team as a Customer Advisor at B&Q in Llanelli. Shifts are available Monday to Sunday, 6.00am – 10.00pm. This is a 3 month fixed term contract, part time – 19 hours per week, with a UK notional hourly rate of £12.71.

We believe anyone can improve their home to make life better. Every day, we give our customers the ideas, advice, tools and confidence they need to create a home they’ll love. You’ll be a big part of this as a Customer Advisor.


What's the job?

Join our team and become an expert advisor—an inspiration as well as a guide. You’ll get to know every customer and their home improvement projects. Responsibilities include:

* Sales and upselling
* Managing stock
* Setting up displays
* Ensuring the store looks great
* Potential training in paint-mixing and cutting timber
* Providing outstanding customer service as your main aim


What We Need

We’re looking for someone who is:

* Happy to help, eager to learn and passionate about home improvement
* Friendly, outgoing and energized by helping others
* Open to using new technology and learning new ways of working
* Great at working in a team and flexible to work on a rota including weekends, evenings and bank holidays


What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to diversity and inclusion, aiming to reflect the communities we serve and ensure everyone has equal opportunities. You will have access to networks that support colleagues and help us keep diversity and inclusion at the heart of our business.

We recognise wellness means different things to different people and offer a range of benefits to help you be at your best. Benefits include:

* Competitive salary
* Award-winning pension scheme
* ShareSave options
* 6.6 weeks holiday
* Payroll giving
* Employee Assistance Programme
* Shopping discounts
* Colleague wellbeing benefits and more

We provide generous breaks to help you stay refreshed. For any recruitment adjustments during the application or interview process, please contact recruitment@b-and-q.co.uk.


Additional information

Location: Llanelli, Wales. Questions about the role can be directed via the contact email above.

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