Dealership Service C&D Driver
Vehicle Collection & Delivery
Watford (WD18)
£28,080 pa
Monday to Friday, 8:30am–5:30pm (40 hours)
Welcome to Renault Retail Group Watford
We’re looking for a professional, customer?focused Service Collection & Delivery Driver to join our Service Team based at Croxley Business Park in Watford (WD18). You’ll be a mobile representative of our Service Advisor team, providing a warm, consistent customer experience on behalf of the dealership throughout the day.
This role involves daily driving across a wide territory that reflects the full catchment area of Renault Watford, so you’ll need to be confident planning routes and operating across different locations each day.
What you’ll do
Your day begins with two or three scheduled customer vehicle collections, using one of our fleet of small electric cars (typically R5s, R4s or future compact EVs). These are chosen for efficiency, ease of navigation and parking, and they naturally showcase our latest models while on customer premises.
You’ll greet customers in full Renault Retail Group uniform to ensure clear identification, carry out a brief but professional vehicle assessment, collect their vehicle and return it safely to the Watford Service Department. Renault Watford provides this service for both premium customers and those who benefit from additional assistance, including those with mobility needs.
Our service area includes Watford, nearby Hertfordshire postcodes, HA postcodes, parts of Buckinghamshire and occasionally NW London, so each day involves a different set of routes rather than familiar repeat journeys. You’ll usually collect cars and small vans up to a “small?van” footprint. You may occasionally handle mid?sized vans but never large long?wheelbase vans. While many vehicles will be Renault or Dacia, our customers also drive a wide variety of makes and models, so you should be comfortable driving a broad mix of vehicles.
While the morning vehicles are being assessed and serviced, you’ll support the dealership by coordinating vehicle movements, keeping customer parking areas tidy and easy to navigate, completing condition checks and recording mileage, all while maintaining a smart, professional Renault Retail Group appearance at all times, as you represent the dealership directly in customers’ homes and workplaces..
Later in the day, you’ll return serviced vehicles to customers, provide a polite re?introduction of the work completed (including valeting on applicable services), complete a calm co?inspection, and collect the Renault EV left earlier. For many customers, you are the only person they meet face?to?face — your professionalism directly contributes to customer satisfaction and 5? reviews.
What we’re looking for
A confident, careful driver with strong attention to detail.
Warm, professional and comfortable meeting customers at their homes or workplaces.
Comfortable planning routes independently and working across a district with destinations that vary day?to?day rather than following periodic fixed routes.
Organised and able to plan a multi?stop day efficiently.
Confident identifying and reporting vehicle damage or defects.
Comfortable representing the dealership both on?site and off?site
Suitable backgrounds include:
Previous dealership Service C&D Drivers
Rental?sector drivers
Mobile?repair C&D backgrounds (mechanical, cosmetic, windscreen repair, insurance C&D, accident?repair logistics)
Equipment you will need
While our Renault EV fleet vehicles have built?in satnav and charging ports, you will need the following equipment for customer vehicles that may be less well?equipped:
A satnav (smartphone?based or standalone)
A charging cable for your device
A portable power bank
Licence requirement
A full UK manual driving licence is essential.
A DVLA licence check summary will be requested for candidates who progress.
Hours & Pay
£28,080 pa
Monday to Friday, 8:30am–5:30pm (40 hours with 1?hour lunch)
Company Benefits
You will receive the full Renault Retail Group benefits package:
33 days’ annual leave including Bank Holidays (option to buy or sell additional days)
Pension scheme with life assurance
Staff discounts on vehicles, parts, servicing, and accessories
Access to our company loan car scheme
Share Incentive Scheme
Mortgage and pension advice seminars
Excellent manufacturer training and clear career development opportunities
Cycle to Work scheme, including e?bikes
Discounted gym membership
Enhanced Maternity and Paternity policies
Eye test voucher scheme
How to apply
Select Apply Now and upload your CV.
Raja Mallik from the Recruitment Team will contact shortlisted candidates.
No agencies please