We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family and help fulfill this mission.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving the success of our stores. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and fostering a team culture centered on customer care. You will lead store teams in the absence of the Store Manager, ensuring high standards and exceptional service daily.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for delivering excellent service.
* Demonstrates strong leadership skills.
* Positive and forward-thinking.
* Comfortable analyzing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package and Company Overview
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy aiming to become a true Omni-channel retailer. We are investing significantly in our colleagues, creating opportunities in a fast-paced, exciting environment.
We offer a comprehensive benefits package to support your physical, mental, and financial well-being, including:
* 25% colleague discount in-store and online
* Financial wellbeing support (education tools and salary advances)
* Seasonal incentive schemes
* Opportunities for Retail Apprenticeships
* Access to training and development content
* Discounts across UK retailers
* Employee Assistance Programme for mental, physical, and financial support
If this role aligns with your career aspirations, click "Apply Now". We may close the vacancy early once sufficient applications are received, so early application is advised.
Location: 90 Long Street, Atherstone, United Kingdom
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