Join to apply for the Quotation Coordinator role at Linde Material Handling
Responsibilities
* Prepare, accurate, and timely delivery of customer quotations in line with company standards, client requirements, and profitability goals.
* Work closely with service and Sales operations teams to gather information, clarify specifications, and provide customers with competitive and professional quotations.
* Maximize aftersales revenues through professionally presented and targeted quotations covering ad‑hoc repairs, wheel & tyre replacement, accident damage, PPM contracts, chargeable work, chargeable modifications, and retrofits.
* Generate off‑hire damage rectification quotations in coordination with rental control, contract administration, workshop and field service functions.
* Continuously monitor outstanding quotations, liaise with appropriate personnel to obtain customer order numbers and negotiate commercially viable prices within margin guidelines.
* Utilize effective negotiation closing strategies to obtain customer orders and maximize quotation conversion.
* Develop ongoing customer relationships to ease the negotiation of quotation closure and conduct each transaction with external and internal customers professionally and consistently with customer satisfaction and repeat business.
* Comply with Health and Safety requirements.
Qualifications
* Excellent customer service skills.
* Basic commercial, negotiation and closing skills.
* High level of communication via telephone and email.
* Impeccable attention to detail.
* IT skills (Microsoft Office suite).
* Ability to work effectively with service engineers, controllers, supervisors and Regional Service Managers to maximize service quotation effectiveness.
Location: Glasgow, Scotland, United Kingdom
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