Trainee Croupier - 40 hours per week - Birmingham Trainee Croupier - 40 hours per week Send to a Friend Apply Now Salary: 12.75 per hour Department: Gaming Staff Location: Birmingham Published: 07 May 2026 Brand: Resorts World Birmingham Closing Date: 31/05/2026 Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, High Line Bar, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us. As a Croupier, you can earn up to £1,000 bonus in your first year on top of your salary! £500 after 6 months service plus another £500 after 12 months service. It’s our way of investing in you and supporting your success as you grow your career with us. JOB DESCRIPTION We currently have a fantastic opening for you to join our business as a Trainee Croupier. This is an exciting opportunity to take your career down an exciting new pathway, working in a dynamic, fun and vibrant environment. As this is an entry level role, no previous experience is needed. We can teach you all the skills you need- full training is provided. All we are looking for are engaging personalities who are super enthusiastic and eager to learn. You will need to be flexible with working shifts to support our 24/7 business and have intermediate maths skills; after all you will eventually be responsible for calculating your valued customer's bets! The ideal candidate will thrive in a fun, fast-paced environment and have what it takes to deliver a fantastic and memorable experience to our customers. We are looking for shining, confident personalities with a can-do mind-set and a flexible attitude to work. MUST BE AVAILABLE TO START TRAINING SCHOOL WEEK COMMENCING 8TH JUNE 2026. What is a Genting Employee? At Genting it’s important that we find and keep the best people that can do the job. However, although finding the right skills and experience for the job is vital, it is just as important that our new team members are able to behave in the way that we expect of all our employees and that they live and breathe our values. Genting focuses on recruiting high calibre and outgoing candidates from the widest fields possible who are as excited about our brands as we are and want to work and grow with a leading global player in the leisure, casino and hospitality sector. So what are we looking for I hear you ask? If you feel you tick the below boxes then we would like to hear from you! Are enthused about working for Genting, and strongly believe in our values Demonstrate a positive, can-do attitude Have outstanding customer service skills Are friendly, helpful and supportive towards all team members Take pride in their appearance Reliable and hard working Are flexible to fit in with our 24 hour business Bring some personality and fun to the workplace! Salary increase after successful completion of the Training School plus Tips! What we offer: Online Discount portal A range of “flexible benefits”* you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance. Life Cover Numerous discounts across Resorts World Birmingham and the NEC Campus Discounts across the wider Genting UK brand Discounted on-site gym membership Discounted bus and rail passes with National Express Pension Uniform provided Employee Assistance Programme Free on-site parking Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex. As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year. We also continually looks at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy. *subject to eligibility