Overview
Optical Assistant
Location: Knaresborough, North Yorkshire
Contract Type: Permanent
Hours: Full time
Salary: £25,708.80 rising to £26,644.80 per annum once you have completed our Front of House Development course
We are looking for an experienced Optical Assistant to join our amazing team in Knaresborough, North Yorkshire for 5 days / 40 hours per week (Monday to Saturday 9am – 5:30pm).
When you join Bayfields Opticians and Audiologists as our Optical Assistant, you are joining an independent business. Although we are national, we are not a huge chain which means we understand the importance of local relationships and the power of choice. We aim to deliver obsessively great service to each and every one of our clients via our Welcome, Discover, Delight client journey which is at the core of what we do. We have the latest diagnostic equipment, the latest technological advances in contact lenses, spectacle lenses and frames, and the latest fashions.
At Bayfields, we are passionate about the services we provide our clients so as our experienced Optical Assistant, you will be the first point of contact for anyone visiting or contacting your practice. We want you to greet our clients in person as they arrive, or over the phone with a smile to make them feel valued and you will listen and understand their needs before taking ownership of their query. You will work closely with your Practice Manager, Optometrists, Audiologists, Dispensing Opticians and team members to determine the best solutions for our clients and focus on our Welcome, Discover, Delight Bayfields client journey. We need an experienced Optical Assistant with experience of dispensing single focus lenses, multi-focal lenses and contact lenses.
Key Responsibilities
* Greet customers warmly and provide excellent service.
* Assist customers in selecting suitable frames, lenses, and other optical products.
* Experience of dispensing single focus lenses, multi-focal lenses and contact lenses.
* Schedule appointments and manage bookings.
* Maintain product displays and ensure the store is tidy and presentable.
* Handle administrative tasks, including processing payments and orders.
What We’re Looking For
* Excellent customer service and communication skills.
* A keen interest in eye care and eyewear.
* Strong attention to detail and organizational abilities.
* The ability to work well in a team and independently.
* Previous experience in optical retail.
What We Offer
As an integral member of the Bayfields team, we will provide our Optical Assistant with an enjoyable professional working environment which is fun, open and where we are committed to supporting you, your personal wellbeing and your professional development which will involve you being on our Front of House Development course. This Bayfields Opticians & Audiologists course will take you through our client journey, an introduction to Contact Lenses, an introduction to the Eye and its Anatomy to understanding spectacle frames and lenses but most importantly giving you the opportunity to network and learn with your colleagues from other practices.
If you are an enthusiastic, customer-focused Optical Assistant, and looking for a new rewarding role, we would love to hear from you!
You may also have experience in the following: Optical Assistant, Optician Assistant, Dispensing Assistant, Optical Retail Assistant, Eyewear Consultant, Contact Lens Assistant, Optical Receptionist, Optometry Assistant, Optical Technician Assistant, Vision Care Assistant, Eyecare Assistant, Optical Sales Assistant, Optical Support Staff
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