Office Junior / Receptionist
Red Row Estate – Beamish Valley
Part-time / Full-time | Competitive hourly rate + bonus + service charge
The Red Row Estate is a stunning 37‑acre destination set in the heart of the Beamish Valley conservation area. Home to the award‑winning Black Horse Beamish pub & restaurant, the Orchard Marquee and George Ridley Suite event spaces, and a collection of luxury accommodation including 18 guest bedrooms and two cottages, the Estate is known for exceptional hospitality in a truly unique setting.
As we continue to focus on delivering an outstanding guest experience, we're looking for a friendly, organised and proactive Office Junior / Receptionist to join our team. This role works closely with both the Office and Housekeeping teams to ensure every guest enjoys a seamless, memorable stay.
What you'll be doing
* Welcoming guests and providing warm, professional front‑of‑house support
* Handling enquiries by phone and email, including bookings and general information
* Supporting the Office team with administrative tasks and daily operations
* Coordinating with Housekeeping to ensure rooms and cottages are prepared to the highest standard
* Maintaining accurate records and assisting with guest check‑ins and check‑outs
* Helping to uphold the Estate's reputation for exceptional service and attention to detail
What we're looking for
* A positive, approachable personality with great communication skills
* Strong organisation and attention to detail
* Confidence using basic IT systems and a willingness to learn
* A team player who enjoys working in a fast‑paced hospitality environment
* Someone who takes pride in delivering a brilliant guest experience
Experience in hospitality or administration is helpful but not essential — the right attitude matters most.
What we offer
* Competitive hourly rate of pay
* Bonus scheme
* Share of service charge and tips
* Freshly prepared staff meals on duty
* Free on‑site parking
* A supportive, laid‑back but professional working environment
* The chance to be part of a friendly, passionate team in a beautiful countryside setting
If you're enthusiastic, reliable, and excited to be part of a growing estate with a strong reputation for quality and warmth, we'd love to hear from you.
Apply today and join us at the Red Row Estate.
Job Types: Part-time, Permanent
Pay: £10.00-£12.71 per hour
Expected hours: 25 – 40 per week
Benefits:
* Company events
* Company pension
* Discounted or free food
* Employee discount
* On-site parking
Experience:
* Office administration/reception: 1 year (preferred)
Work Location: In person