Role: Temporary Communications and Engagement Coordinator - Bradford
Salary: £30K (pro rata, paid hourly)
Contract length: Now until September
Hours: 9am- 5pm, Monday - Friday
Position Overview:
Elevation Recruitment is recruiting for a national utilities business to communicate and engage with customers, colleagues, and stakeholders, fostering trusting relationships to support the company's relevance and ambitions.
Responsibilities:
* Engage digitally with customers for the capital programme, prioritizing customer focus
* Champion the customer in all capital projects
* Create engaging content and communication plans to support the team
* Manage paid social media campaigns to raise awareness of local schemes
* Develop content for customer experience initiatives
* Contribute to the overall communication strategy for the capital programme
* Create video content to showcase the investment's importance
* Collaborate with agencies and conduct research to support communication efforts
* Write content for various channels to highlight asset investments
* Utilize audience insights and measurement tools
* Use social media listening tools for customer engagement
* Stay updated on industry trends to identify content opportunities
* Identify and escalate potential issues, working with the wider team to address them
* Coordinate with the website team to produce web content about capital schemes
* Create internal newsletters to inform colleagues of ongoing projects
* Support wider content and copywriting initiatives as needed
Skills and Qualifications:
* Experience in a communication role
* Videography and content creation skills
* Experience presenting to groups
* Strong relationship-building abilities
* Experience working within a similar role or via agencies
* Excellent customer service skills
* Proficiency in IT, especially Microsoft Office and design software
#J-18808-Ljbffr