Customer Innovation Scientist
Location: Launceston
Employment: Permanent
Overview
This position would suit a technically minded scientist who enjoys solving real-world customer challenges through innovation. The role focuses on developing and scaling new material solutions for a wide range of industrial applications, particularly in sustainable and emerging technologies. It combines hands‑on laboratory work, customer collaboration, and technical project management.
Key Responsibilities
* Lead and manage customer‑driven product development projects from concept through to commercialisation.
* Work directly with customers, suppliers, and internal teams to create tailored, high‑performance materials aligned with specific end‑use needs.
* Provide technical input on process optimisation, troubleshooting, and continuous improvement initiatives.
* Manage laboratory and pilot‑scale trials, ensuring consistent quality and successful scale‑up.
* Use structured problem‑solving tools (such as Six Sigma) to design experiments and analyse performance data.
* Support wider business priorities, including compliance, IP management, and safety protocols.
* Build strong technical relationships with customers, becoming a trusted advisor and key point of contact.
* Occasionally travel to customer sites or industry events.
Skills and Experience
* Degree (or higher) in Chemistry or a closely related field.
* Proven experience in a technical, materials, or product development role.
* Strong analytical and problem‑solving skills, ideally with exposure to Six Sigma or project management methodologies.
* Confident communicator, able to bridge technical and commercial discussions.
* Organised, detail‑focused, and capable of managing multiple priorities.
* Motivated by innovation, collaboration, and delivering tangible results for customers.
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