Job Summary
PCN Care Coordinator at Kings Road Medical Centre. Salary £24,960.00. Hours 37.5 per week (Monday‑Friday, 07:45‑15:45 and 10:30‑18:30 shift pattern). The role focuses on improving access, outcomes and patient experience by supporting the clinical team through allocation of work, workflow reviews, social prescribing liaison and administrative duties.
Key Responsibilities
* Allocate work to team members to meet demand and competency.
* Ensure KPIs for turnaround time are met and proactively resolve issues.
* Sift through workflow to ensure tasks are appropriate for the clinical team.
* Work closely with social prescribers on patients' social issues and attend multidisciplinary meetings.
* Carry out administrative duties on behalf of the clinical team.
Ideal Candidate
* Experience of administrative duties, preferably in NHS or social care.
* Experience using GP clinical systems and familiarity with medical terminology.
* Understanding of confidentiality and handling confidential information.
* Ability to work in a busy, demanding environment.
Package and Benefits
* 27 days annual leave plus bank holidays pro rata.
* Access to bespoke learning management system and annual formative clinical assessments.
* Car benefit scheme for electric vehicles, Cycle to work scheme, travel season ticket loans, discount cards.
* Employee wellbeing services including free yoga videos and wellbeing app.
Qualifications
* Experience of administrative duties.
* Experience with healthcare and previous NHS or social care experience.
* Experience using GP clinical systems and knowledge of medical terminology.
* Demonstrated understanding of working with confidential information.
* Ability to work in a busy demanding environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be required.
#J-18808-Ljbffr