Fixed Income Middle Office Program Execution
Citi – Belfast, Northern Ireland, United Kingdom
Overview
Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders and have significant interaction with external clients, playing a key role in the overall client experience. We are recruiting for a program manager to lead multiple global initiatives across Fixed Income Middle Office, spanning FX, Spread, Rates and Treasury business lines. Initiatives will cover regulatory, strategic re‑architecture with a focus on reconciliation, risk and control, and process improvement.
What You’ll Do
* Partner with operations to define and execute on target operating model.
* Responsible for the successful delivery of multiple projects and their alignment to business goals and target state.
* Execute established project management disciplines, including development of program governance and effective stakeholder management to drive planning and execution.
* Identify, prioritise and proactively manage dependencies, risks, exceptions and issues to resolution.
* Generate business requirements ensuring they are clearly documented and strategic in nature.
* Work with sponsors to ensure measurable, trackable, tangible benefits and associated KPIs.
* Work collaboratively with technology, ensuring clear delivery plans aligned to Operations strategic requirements and hold delivery plan owners to account.
* Manage testing workstreams, drive User Acceptance Testing collaborating with internal and external teams where required.
* Develop and deliver presentations to Markets Operations and business management covering project/program status and plans.
* Contribute to design and delivery of Operations training plans and materials, present training to small and large groups as required.
* Provide subject‑matter expertise for internal queries relating to appropriate projects.
* Lead, supervise, coach and develop more junior Markets Operations Program Execution team members.
What We’ll Need From You
* Bachelor’s/University degree.
* Strong working knowledge of global markets preferred.
* Proven track record of managing Process Transformation projects.
* Critical thinking and strong analytical skills, with exceptional attention to detail; strong interpersonal, influencing and organisational skills.
* Excellent verbal and written communication skills.
* Strong project management / business analysis skills.
* Strong knowledge of MS Excel and PowerPoint.
* JIRA experience a plus.
* Ability to lead and execute large front‑to‑back process reviews.
Benefits and Compensation
By joining Citi Belfast you will benefit from a hybrid working model (up to 2 days working at home per week), a competitive base salary that is reviewed annually, and a wide range of additional benefits:
* Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
* Discretionary annual performance‑related bonus.
* Private medical insurance packages to suit personal circumstances.
* Employee Assistance Program.
* Pension Plan.
* Paid Parental Leave.
* Special discounts for employees, family and friends.
* Access to an array of learning and development resources.
Job Family Group: Operations – Core
Job Family: Operations Project Management
Time Type: Full time
Seniority level: Not applicable
Employment type: Full‑time
Job function: Finance and Sales
Industries: Banking, Financial Services, and Investment Banking
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