Overview
Join our One Great Team here at Haven as a Bar Shift Leader, where you'll keep the good times flowing by leading daily bar operations and delivering exceptional service to our guests. If you're a natural leader with a passion for great drinks and great vibes, this is the perfect role for you! In this role, you'll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You'll inspire the team to provide fantastic guest experiences and high-quality standards. You'll also ensure everything stays safe, compliant, and on point with company policies.
Responsibilities
* Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
* Provide prompt, professional guest service, addressing complaints and special requests.
* Oversee drinks preparation, ensuring quality, taste, and compliance with standards.
* Maintain adherence to licensing laws, hygiene, and cleanliness regulations.
* Assist in training new team members on company policies and procedures.
* Participate in team duties while stepping up as the shift leader when assigned.
Qualifications
* Experience as a Team Leader or Supervisor in a Food and Beverage, Hospitality, or Retail environment is preferred but not essential; training and support will be provided.
* Strong leadership and communication skills.
* Committed to providing high-quality, customer-focused service.
* Flexibility to work weekends, evenings, and holidays as needed.
* Applicants must meet the minimum legal age of 18 to sell alcohol.
Benefits
* Attractive pay with overtime opportunities.
* An inclusive, supportive work environment.
* Comprehensive training and ongoing support.
* Career development opportunities, including fully funded qualifications.
* Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and more.
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