Job Advert
Counter Assistant
Location: On site. London, Denmark Hill
Salary: £29,050 – £30,100 per annum plus up to 12% Annual Bonus
Role Type: Permanent
About the Role
As a Counter Assistant, you will play a key role in delivering a safe, efficient, and patient-focused pharmacy service. Working closely with pharmacists and other team members, you will ensure prescriptions are dispensed accurately and provide advice on medicines and general health matters within your scope of practice.
Key Responsibilities
* Assist with the ordering, storage, and management of retail medicines and products.
* Issue completed prescriptions to patients under the guidance of the Responsible Pharmacist.
* Provide advice on medicines and health-related queries, referring to a pharmacist when necessary.
* Maintain stock levels and ensure products are stored appropriately.
* Support the development and adherence to Standard Operating Procedures.
* Contribute to a high-quality outpatient service and promote excellent customer care.
About You
* GCSEs in English, Maths, and Science (Grade A–C) or equivalent.
* NVQ Level 2 in Pharmacy Services or equivalent experience.
* Previous experience in a hospital or community pharmacy setting.
* Strong communication and customer service skills.
* Ability to work accurately under pressure and as part of a team.
* Comprehensive IT and retail till skills.
Working Hours
37.5 hours per week on a rota basis, including flexibility to meet service needs.
Additional Requirements
Enhanced DBS check required.
Join us and be part of a team that values professionalism, patient care, and continuous development.
Closing Date
30th November 2025
Interview Dates
* 1st stage interviews will take place on 10th - 11th December 2025
* 2nd stage interviews will take place on Monday 15th December 2025 with a requirement to spend an additional 1 hour within the Outpatient Pharmacy.
If you require any further information please contact the recruitment team at kch-tr.kfmrecruitment@nhs.net.
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