Operations manager

Job Description

Handley James have been retained to source an experienced Operations Manager to lead a multi-disciplined team based in the UK.


Our client is an industry leading expert, part of a £multimillion, global business with sites worldwide. You will lead the multi-disciplined teams on site as well as manage a small number of smaller sites within the UK.


The role will focus on existing processes and improvements, leading and mentoring multi-disciplined teams including operational, engineering, logistics, customer service and managerial/supervisors as well as waste reduction, operational efficiency and ensuring the implementation of the company values, mission, vision and strategy.


Key Responsibilities

* Execute operations in accordance with company quality management systems (ISO9001) and Environmental system (ISO14001)
* Ensuring smooth running of entire process, including resolution of issues for customers in a timely and cost effective manner
* Development of service models and concepts in cooperation with stakeholders to ensure continuous service provision for customers
* Create and control departmental budget
* Demand planning
* Leading and participation of management and regional meetings
* Responsible for recruitment, induction and retention of team members