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Supplier Health and Onboarding Manager
Bristol / Birmingham / London - Full Time
We are seeking an inspiring and results-driven Team Leader to manage and guide a dedicated supplier onboarding and compliance team. You will be responsible for overseeing the end-to-end supplier onboarding process, ensuring compliance with regulatory standards, and building strong relationships with our suppliers.
What are the day-to-day responsibilities?
You Will Lead, Support, And Develop The Team, With a Focus On Overseeing Day-to-day Team Operations Ensuring High Standards Including In Compliance, Risk, Onboarding And Supplier Health. As a Primary Point Of Contact, You Will Provide Support And Guidance Whilst Identifying And Developing Process Enhancements To Boost Service Quality Including SOPs, Training Materials, And Workflows, Conducting Regular Reviews Of Documentation. You Will Also
* Drive quality assurance and manage reporting on supplier onboarding, maintenance, and health workstreams
* Ensure the effective management of tickets and DSP reports, prioritising tasks to meet SLAs.
* Track and manage the NSR process, update related information, and conduct data gap analyses to develop corrective action plans. Collaborate with the MDM team to align processes and ensure third-party data feeds function correctly.
* Issue supplier health alerts advising colleagues of changes/risks.
What we are looking for?
To be successful, you will have proven experience in supplier management relationships including the onboarding and compliance with the supplier. You will also have a track record within a people leadership role with the ability to drive and motivate the team whilst focusing on results and data. A Financial/Procurement background would be a big advantage with the ability to conduct supplier risk assessments and work on P2P systems. A MCIPS qualification would be an ideal but not necessary.
#MISCM
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Chloe Smailes at chloe.smailes@mitie.com.
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
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