Overview
We are seeking a dedicated and knowledgeable Parts Advisor to join our team. The ideal candidate will play a crucial role in ensuring that our customers receive the right parts and exceptional service. This position requires strong communication skills, organisational abilities, and a keen attention to detail. A multilingual or bilingual capability is highly desirable to cater to our diverse clientele.
Duties
* Assist customers in identifying and sourcing the correct parts for their needs.
* Maintain an organised inventory of parts, ensuring that stock levels are monitored and replenished as necessary.
* Utilise MAM for tracking inventory and managing orders efficiently.
* Provide excellent phone etiquette when handling customer inquiries and orders.
* Keep accurate records of transactions and customer interactions.
* Offer support in resolving any issues related to parts supply or customer satisfaction.
Experience
* Previous experience in a similar role within the automotive or machinery sector is advantageous.
* Strong communication skills, both verbal and written, are essential for effective customer interaction.
* Proficiency in MAM is required for managing data and reports.
* Demonstrated organisational skills with the ability to manage multiple tasks efficiently.
* Previous experience in a Motor Factor or Car Dealership parts department would be beneficial. Join us as a Parts Advisor and contribute to delivering outstanding service while being part of a dynamic team
* Wage is dependent on age and experience.
Job Type: Full-time
Pay: £12.21-£12.22 per hour
Expected hours: 40 per week
Benefits:
* On-site parking
Experience:
* Motor Factor: 2 years (required)
Work Location: In person
Reference ID: 200825