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Lettings administrator

Richmond (Greater London)
Si Recruitment
Lettings administrator
Posted: 30 March
Offer description

We’re working with a highly reputable and expanding estate agents in Catterick Garrison, who due to growth, is looking to appoint a Lettings Administrator to join their busy team on a full-time, permanent basis.

This is a varied, fast-paced position where no two days are the same. You’ll be responsible for managing a portfolio of properties, acting as a key point of contact for landlords and tenants, and ensuring everything runs smoothly from both a service and compliance perspective.

Whether you already have experience in lettings or are looking to step into the industry with strong transferable skills, full training and support will be provided.

Key Responsibilities:

1. Managing a portfolio of residential properties with a strong focus on organisation and accountability

2. Triaging maintenance issues and coordinating cost-effective repairs

3. Liaising with contractors, landlords, and tenants to ensure timely resolutions

4. Delivering a professional and responsive service at all times

5. Ensuring properties remain fully compliant with current legislation

6. Maintaining accurate records, documentation, and internal systems

7. Attending occasional property visits and external appointments

8. Participating in a shared out-of-hours emergency rota

Requirements:

9. Strong attention to detail, especially with compliance and documentation

10. Excellent organisation and time management

11. Calm and effective under pressure

12. Confident communicator with a professional approach

13. Proactive, solutions-focused mindset with strong ownership

14. Lettings/property experience beneficial, but not essential

Training & Development

15. Full training and ongoing support

16. Level 3 Property Management qualification opportunity

17. Clear progression and salary growth

Additional Information

18. Office-based with occasional visits

19. Standard hours + shared emergency rota

20. Mileage, pension & free parking

If you’re looking to build a long-term career within property, and want to join a business that’s genuinely growing, investing, and doing things the right way; this could be exactly what you’ve been waiting for.

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