Our client is a social enterprise dedicated to empowering refugees and migrants in the UK to lead self‑sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services that challenge and disrupt the systems that perpetuate inequalities in society.
Support & Integration Officer
Coventry – Full‑time, permanent (37.5 hours per week, Monday to Friday, 9am – 5pm)
Our Client’s Commitment to You
* Salary of £26,521 per annum
* 25 days’ annual leave, plus bank holidays
* Pension
* Flexible working
* Employee Recognition Programme
* Training and development opportunities
* Employee Assistance Programme
* Social gatherings and staff retreats
* A fully stocked staffroom!
What You’ll Be Doing
As a Support & Integration Officer, you will work with refugees to enable their successful resettlement and integration within UK‑based communities. You will provide tailored support, advice, and guidance to a designated caseload, completing assessments, developing personalised support plans, and providing ongoing support across a range of areas, including housing, employment, health and education.
You’ll offer practical, informed guidance on housing, finance, education, health, and immigration, as well as providing support with budgeting, registering with care providers, and creating social networks. Offering advocacy support, you will also advise on volunteering, training, and employment opportunities.
Additionally, you will:
* Make referrals to relevant departments and partner agencies
* Maintain accurate case records and files to a high standard
* Participate fully in team meetings, training, supervision, and other staff activities
* Organise house meetings and carry out property and community visits
What Our Client Is Looking For
* Experience of working with asylum seekers or refugees in a voluntary or paid capacity
* Experience of providing advice and guidance, advocacy and culturally sensitive support
* Experience of creating support plans, completing needs assessments
* Experience and knowledge of working with people with complex/multiple support needs
* Experience and capability to support refugees in the UK
* An understanding of the importance of safeguarding, in relation to working with vulnerable adults
Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent.
The closing date for this role is 31st March 2026.
Other organisations may call this role Support Worker, Refugee Support Worker, Refugee Support Officer, Integration Officer, Integration Support Officer, Housing and Employment Support Worker, Housing Support Worker, Caseworker, Resettlement Officer, or Community Support Officer.
Webrecruit and our client are equal opportunity employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
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