About the Ark Gedling The Ark Gedling is a Christian charity that exists for the prevention and relief of poverty and hardship; it is a UK registered charity and a member of Advice UK. It provides a community café, with a range of activities to support community development and mutual support, which operate in conjunction with benefits advice sessions, so that local people receive expert advice alongside compassionate community support and empowerment. It works in close partnership with other charities and with local churches. We are excited to announce that we are looking to recruit a new welfare rights adviser to join our team.
Who we are looking for: We are seeking an individual who is experienced in charity sector work and is enthusiastic about building community and assisting people in hardship and poverty. The ideal candidate will have had some experience in supporting vulnerable people The successful candidate will need to be self-motivated, dynamic and enjoy working with people. They will have a high level of English language skills both written and oral and will be a good listener able to empathize with people in distress.
Responsibilities include: Benefits Advice and Income Maximisation
• To work with our Senior Adviser to deliver services addressing welfare benefits, financial literacy and wellbeing.
• To ensure that services are geared to meet the needs of individuals across the locality and that steps are taken to ensure those needs are understood.
• To deliver high quality welfare benefit advice to individuals and groups.
• To ensure exploration of income maximisation through benefit entitlement checks and appropriate signposting/referral for specialist welfare benefit advice and support.
• To deliver a benefits advice service through outreaches, e.g., food bank, as and when required.
• Manage own time and appointments for advice.
Reporting
• Contribute to reports highlighting the impact of our advice work to centre manager, trustees, grant funders and partners, e.g., the local food bank.
• To carry and manage own caseload, opening/closing cases appropriately.
• Ensure that Advice Pro is kept up to date.
• Refer people to specialist services and support from Senior Adviser as/when complex cases arise.
Volunteer Support
• Assist in supervising specialist volunteers that help oversee blue badge applications and triage support.
• Liaise with volunteers when people request appointments for advice.
• Be available to connect with our wider volunteer team and visitors to The Ark.
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Benefits:
* Free parking
Work Location: In person
Application deadline: 05/09/2025
Reference ID: Welfare Rights Adviser, Gedling
Expected start date: 01/10/2025