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Sheltered housing officer

Sudbury
Babergh and Mid Suffolk District Councils
Sheltered housing officer
€33,950 a year
Posted: 27 April
Offer description

Job Details

Babergh and Mid Suffolk District Councils – Playford Court, Sudbury CO10 1JG.

Hours: Full time, 37 hours per week.

Salary: £31,537 - £36,363 per annum (pro rata for part time).

Contract: Fixed term or secondment for 12 months.


About The Role

Based predominantly at our Playford Court, Sheltered Housing Scheme in Sudbury, you may be required to provide cover at other schemes when required. The main duties involve visiting and supporting tenants to live independently.

* Welfare calls to residents, identifying and arranging additional support if required.
* Respond in an emergency to residents.
* Maintain accurate and up-to-date records.
* Complete support plans.
* Weekly and monthly Health and Safety inspections/checks.
* Report any safeguarding issues.

You will ensure council policies, procedures and risk assessments are strictly adhered to.

Reporting to the Sheltered Housing Manager, you will have day‑to‑day responsibility for the cleaning staff.


About You

We are looking for a dedicated person who is organised, can manage a varied and sometimes challenging workload and can communicate well, showing empathy and compassion.

* Relevant qualification at NVQ Level 2 or equivalent knowledge gained through experience.
* Basic First Aid Certificate.
* Knowledge and ideally experience of working with older people and an understanding of their needs and an awareness of safeguarding issues.
* IT skills, with experience of Microsoft Office, including Excel and Teams.
* Ability to maintain accurate records.
* Ability to organise and structure your own working day and work without direct supervision.
* Awareness of health and safety matters.
* Access to a vehicle and a valid UK driving licence.


How to Apply

Please ensure your application form is fully completed, including employment and education history.

* Supporting statement clearly addresses how you meet the criteria in the Person Specification.

For an informal discussion or to learn more about this role, please contact Donna Williams by either calling 07860 827863 or emailing donna.williams@baberghmidsuffolk.gov.uk.


Closing Date

5 pm, 28 April 2026.


EEO Statement

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.

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